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Polices

Welcome to Pampered Palette

We are proud to be the Premiere Studio for the Washington DC Metro area.  Our product lines include the DecoArt Traditions, Jo Sonja, and DecoArt Americana, Scharff Brushes, and Maureen McNaughton Products. Pampered Palette is your source for Decorative Painting Books, Pattern Packets, Paint, Brushes, DVDs, Unfinished Surfaces, and Supplies specifically for the Decorative Artist and Tole Painter!

We hope you can find everything you need. PAMPERED PALETTE is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations.

With a variety of offerings to choose from, we are sure you'll be happy working with us. Please feel free to browse around our website and if you have any comments or questions, please feel free to contact us.

We hope to see you again! Check back later for new updates to our website store. There is much more to come!

Thank you.
David

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

The information we learn from customers helps us personalize and continually improve your shopping experience at Pampered Palette. As part of the order process, the following information is collected from shoppers:

Name
Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information
How That Information Is Used:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future services for you, improving our store, and communicating with you. Contact Us If you have any questions, please do not hesitate to contact us at david@pamperedpalette.comThis e-mail address is being protected from spambots. You need JavaScript enabled to view it .

PAYMENT POLICY: Payment can be made through our online store with MC* / Visa* / Discover* / American Express* using PayPal. Payment can also be made via credit card (Visa, MC, Discover and American Express) by email or by contacting us via phone 703 754-8141. When paying by credit card, you MUST HAVE the CVV Code (Credit Card Validation Value). The CVV is a 3 or 4 digit number found on the back of Visa, MasterCard and Discover cards and on the front of American Express cards.

SHIPPING POLICY: We are currently shipping through the U.S. Post Office and UPS and in some cases reserve the right to make adjustments to the shipping charge if required. However, we will notify you in advance of any changes. Next Day or Second Day Air are available for an additional charge. All of our prices are in US Dollars and we ship directly from Gainesville, Virginia. Shipping is extra and depends on your order weight/size. Payment is currently available through PayPal. Orders can be placed directly on this web site or by phone or email. Wholesale services, Shop and Studio discounts, please contact us for details.

We are connected directly to the USPS post office site which determines shipping costs, which are not necessarily accurate because of recent rate changes or code changes. WE FIX THEM BUT YOU MUST LET US KNOW IF YOU ARE GETTING WEIRD SHIPPING AMOUNTS. If you pay the shipping charges calculated, and we ship less expensive then we always refund money.

 

Last Updated (Tuesday, 26 November 2013 19:39)